Carecall & Concierge Team Leader

Carecall & Concierge Team Leader

Carecall and Concierge Team Leader

1 full time permanent position

Stockport

Salary £26999 – £31371 and per annum

In 2020, Stockport Homes achieved three star ‘extraordinary’ Best Companies accreditation and were recognised as one of Britain’s best employers for the eleventh consecutive year running by the Sunday Times newspaper.

We are the Number 1 Not-For-Profit Organisation to work for in the Sunday Times Top 100 list for 2020 (Number one in the Best Companies Top 25 Housing Organisations to Work for) and have also achieved Platinum Investors in People status for our approach to people management and development as well as being an Investors in People Champion, here at Stockport Homes we are extremely proud of our people! In addition to this, we have just won the Gold Award for Best Place to Work at the UK Business Awards.

We are a values driven organisation committed to achieving our mission of ‘One team, transforming lives’, but we are also entrepreneurial, maximising the value of our money and resources.

We have an exciting opportunity to join us within the Carecall and Concierge Team which provides support to both Stockport Homes customers and a range of private clients.

For this role you must have a passion to support and motivate and have a proven track record of providing management or mentoring in a support or similar environment. You should love working in a team and enjoy the challenge of a varied role.You will have an eye for detail and be well organised.

The Carecall and Concierge service is busy and varied, with different elements such as call handling, CCTV monitoring, dealing with out of hour’s repairs, visiting customers in response to falls and installing and checking telecare equipment. The service is 24/7, 365 days per year.The role requires you to work a shift pattern, which are split into early and late shifts.

Closing date for applications: 22nd July 2020

Interview date: 6th August 2020 (please note interviews will be held virtually)

All posts offer attractive conditions of service and a range of employee benefits including a commitment to personal development, work life balance and a genuine commitment to embrace diversity for employees and customers.

Stockport Homes is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

The successful applicant's appointment will be subject to satisfactory clearance by Disclosure Scotland and satisfactory enhanced employment references going back 5 years.