About the job
Border Force is a law enforcement organisation with primary responsibility for immigration and customs matters at the UK border, as well as facilitating legitimate trade and travel. The Operational Commands within Border Force play a significant role in addressing the risk to the UK border by controlling the movement of passengers and goods at the UK border locations. The operational commands have all undergone change in response to port/business growth, supporting economic prosperity, whilst simultaneously contributing to the wider Border Force transformation objective – to become a fully professional law enforcement agency.
North region covers a large geographical area, spans four countries, encompassing 78 ports and has responsibility for the land boundary between the Republic of Ireland and Northern Ireland, and the UK’s busiest Common Travel Area route between Dublin and Holyhead. In normal business, we have 17 major airports including the third largest in the UK in Manchester; eight large maritime ports, and the most dispersed general maritime and general aviation spread in the UK.
The Regional Hub, based at Manchester Airport, aims to provide a high level of customer service across a variety of functions by representing the region to a high standard, and as such, you will have frequent exposure across the Border Force North region and the opportunity to develop good strategic awareness across the organisation.
The Regional Director’s office sits within the Regional Hub and services high-level regional business through the provision of a range of direct functions to the Director and her leadership team. The Regional Director’s office currently comprises the Director’s Chief of Staff and an EO Business Manager. It provides traditional Private Office functions and manages other work with a focus on getting business done to the right standard, at the right time. This is an excellent opportunity to step in to a key role, build on your skills, raise your profile and demonstrate and develop leadership ability
This is a fantastic opportunity to be part of a team that both protects and enhances the UK economy. Our work is varied and rewarding, attracting people from all backgrounds and walks of life.
We are an equal opportunity employer and value diversity and inclusion at the Home Office. We are committed to creating a welcoming, inclusive workplace where all our people are able to bring their whole selves to work and perform at their best.
Taking personal responsibility for ensuring that the Director’s is where she needs to be with the tools that she needs to have by:
• Making sure that the diary is fully up to date with planned activities
• Taking steps to plan and arrange accommodation and travel
• Ensuring a forward look of the next fortnight’s activities is prepared each week
• Ensuring that all information and papers have been received and understood, checking and clarifying where possible
• Working closely with the region’s four Deputy Director strands, Regional Hub which includes Command & Control Unit and the wider Border Force Directorate to ensure that key meetings have cover and the business is represented appropriately
• Assisting with the co-ordination and preparation of visit briefing itineraries and logistics
• Providing a range of services to the Director and, where necessary, the Regional Leadership Group, including some secretariat support.
Assisting with activities within the Regional Hub which could include:
• Responding to various forms of correspondence (MP enquiries, Freedom of Information Requests and complaints)
• Responding to requests for information from Central teams and coordinating regional responses where necessary
• Supporting the Regional Hub Duty Officer with the development of the Regional Hub, putting in places systems and idea to improve efficiency and our service offer to the region.
This post is non-shift working and is currently a Monday – Friday role. The Hub is expected to provide cover during business hours, primarily 9-5 Monday to Friday. The successful candidate will be expected to be flexible around these times in order to ensure cover is maintained across the Hub.
ResponsibilitiesThe role requires excellent organisation and communication skills and the ability to adapt to differing business needs quickly. You will be expected to forge strong working relationships with colleagues across the region. You will have frequent exposure across the Border Force North region and the opportunity to develop good strategic awareness across the organisation.
With support from the Hub Team the post holder will need to be able to prioritise competing demands and deviate from the specified job areas to support the overall team as other demands dictate. The functionality and expectations of the team within the hub will continue to develop and this will require good change management skills.
Some travel and overnight stays will be required occasionally.
You will be someone who can demonstrate:
• Strong communication skills (both written and oral) to build and maintain good relationships both internally and externally and ensure plans and information are communicated using the most appropriate channels;
• An eye for detail and the ability to prioritise a fast paced and varied workload within tight timescales;
• The ability to demonstrate a high degree of flexibility and be able to prioritise competing demands;
• The ability to work independently, be self-motivated and able to anticipate and address risks or problems before they occur;
• The ability to influence others and articulate your rationale;
• Who strives for quality outcomes and excellence in everything you do;
• Excellent organisational skills.
• Be fully competent in the following Microsoft applications: Word, Excel and PowerPoint;
• Experience of working under pressure, to tight deadlines;
• Full clean/valid UK driving licence is desirable.
We'll assess you against these behaviours during the selection process:
- Delivering at Pace
- Managing a Quality Service
- Communicating and Influencing
• Option to join Civil Service pension schemes for successful candidates.
Things you need to know
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check.
Selection process details
This vacancy is using Success Profiles, and will assess your Behaviours, Strengths and Experience.
As part of the application process you will be asked to complete a CV and Personal Statement.
Further details around what this will entail are listed on the application form.
Please note your personal statement should be aligned to the essential criteria as set out in the job description and suitability for the role.
An Initial sift based on behaviour 1 may be held if a large number of applications are received.
If your application progresses to a full sift, all behaviours will then be considered.
Candidates who pass the initial sift will be invited to attend a face-to-face interview where we will assess their demonstration of a set of key behaviours/strengths, actions and activities which, when undertaken, results in effective jo
To apply for this job please visit www.grassroots-recruitment.online.