Vacancy details for IT Support Apprenticeship
A well recognised IT specialist who works with small and medium businesses, are looking for an IT Support Apprentice to join their team. Your role will be to ensure that both the business' and customers’ systems run as smoothly as possible.
Job Description
Duties and Responsibilities
For this IT Support Apprenticeship, you duties will include:
- To assist our experienced IT technicians in the day-to-day running of our own computer systems
- To provide 1st and 2nd line technical support to Antar’s customers adhering to set
- SLA’s, recording all reported problems and resolutions using our Help Desk system
- To install, configure and maintain computer hardware
- Software installation, maintenance and upgrades
- Working alone with minimum supervision
- Maintaining customer and internal documentation
- Keeping abreast of latest technological developments in both hardware and software
- Installation, configuration and support of telephony systems
You will also help in a number of duties that will also include:
- To participate in training and other learning activities and performance development as required
- To attend and participate actively in meetings as required
- Undertake such other duties as reasonably correspond with the general character of the post and are commensurate with its level of responsibility
- Updating social media platforms as and when required
To apply for this job please visit www.grassroots-recruitment.online.
